- Unsolicited communications, especially from organizations or companies with whom you have no relationship.
- Requests for transactions such as direct deposit or electronic funds transfer.
- Requests with an overwhelming sense of urgency, or asking you complete an attached document immediately.
- Requests for your username and/or password, or other personal details such as banking information or log in credentials.
- Links that don’t match: roll your cursor over the link and see if the link that pops up is consistent with the email address and message content. If not, don’t click.
- Always independently verify that the source of emails or phone calls requesting information or providing wire transfer instructions is legitimate and that people are who they say they are.
- Limit use of large email attachments and other programs that will put additional pressure on your company’s network bandwidth ecosystems.
- Unplug Alexa/Google or any other device that can “listen in” while you’re on Skype calls to avoid the potential for sensitive company information (e.g., account numbers, company plans, etc.) to be compromised.
- Do not forward emails that contain attachments, highly restricted or company confidential content to personal email accounts as it potentially exposes your company to the unintentional disclosure of this information.
- Avoid reading, talking about, or leaving confidential or highly restricted company information in any unsecured work-from-home area.
- Lock or logoff and secure your work device when not in use.
- Shred documents with sensitive information as appropriate.
- Restart your machine daily.
Source: The Hartford, “Cyber Risk in Relation to COVID-19” https://www.thehartford.com website. Accessed December 28, 2020. https://www.thehartford.com/resources/covid-19/cyber-risk
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